Online Shop

Product Information

• How do I check my gift card balance?
• Can I purchase Dutchwear apparel?
• Can I purchase a digital gift card?
• What is a coffee subscription?
• How do I sign up for a coffee subscription?
• Can I get coffee sent to me automatically on a schedule?

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Emails and Newsletters

• Why didn't I receive an email confirmation for my online order?

Returns & Exchanges

• What's your returns policy?

Shipping Information

• Do you offer free shipping?
• Do you ship internationally?
• How can I track my package?
• How long does it take to receive my package?
• When will I receive the gift card I ordered online?

Privacy Information

• Do you keep my card information on file?

Payments

• Can I use my gift card to purchase items from shop.dutchbros.com?
• How long does a refund take to process back to my bank account?