Janet
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Recent activity by Janet-
What forms of payments do you accept?
We accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept persona...
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My drink wasn’t made right!
Our drinks are guaranteed to satisfy! Any time you get a drink you aren’t happy with, please swing by the shop you visited so we can make you a new drink! (Don't worry, it's on us!) If you aren’t a...
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How can I share feedback about my visit?
We love to hear from our customers! Please shoot us an email at feedback@dutchbros.com or call (541) 955-4700.
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My birthday is coming up, why isn’t it showing up on my app?
Happy early birthday friend! Your birthday drink will pop up on your app on the day of your birthday. We’re so stoked to celebrate with you!
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How do I redeem my birthday drink on the app?
Scan your Dutch Pass® (on your Dutch Bros™ app) and let your broista know you want to redeem your birthday drink!
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Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
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Why do I need the app for my birthday drink?
The app is the best way to get all sorts of rewards- including the birthday drink! It’s best to sign up for that if you can. If not, just talk to your broista!
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I still have questions about the app!
Feel free to reach out to rewards@dutchbros.com!
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I’m missing points from my last visit, how do I get them?
We’re sorry to hear that you didn’t get points for your last visit! Feel free to shoot us an email at rewards@dutchbros.com and we will be happy to get this straightened out for you!
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How many points do I need for a reward?
It depends on the reward you want! A medium drink is free with 250 points, and any other drink uses 325 points.