Skip to main content
Dutch Bros Help Center home page
  • Community
  • Sign in
  • Submit a request
  • Sign in
  • Community
  • Submit a request
  1. Dutch Bros
  2. App Information
  3. General

General

  • My birthday is coming up, why isn’t it showing up on my app?
  • How do I redeem my birthday drink on the app?
  • Can I just show my ID for a free birthday drink? 
  • Why do I need the app for my birthday drink?
  • I still have questions about the app! 
  • I’m missing points from my last visit, how do I get them?
  • How many points do I need for a reward?
  • How old do you have to be to download the app?
  • Can I still get points if I forgot my phone?
  • Can I redeem my rewards to buy your coffee online?
  • Can I earn points buying gift cards?
  • Do I earn points if I'm buying my drink with a gift card?
  • Will I be notified if points or rewards are expiring?
  • Do rewards expire?
  • Do points expire?
  • What's the difference between points and rewards?
  • Can I transfer my stamps to my point balance on the app?
  • Are you still accepting stamp cards?
  • How do I pay through the app?
  • Why can't I order a drink through the app?
  • How do I register without downloading the Dutch Bros™ app?
  • How do I earn points?
  • How do I trade in my points for free drinks?
  • Has anything changed with free medium/unlimited expirations?
  • How will I know when my points will expire?
  • How do I accept the new Terms of Service?
  • Where do I find the terms of service?
  • I forgot to use my app but I have a copy of my receipt! Can I get my missing points?!
  • How does auto-tipping work?
  • What app promotions are you currently doing?

© Copyright - Leafworks GmbH | Travestieg 2 | 22851 Norderstedt

Powered by Zendesk